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Photo by Emily Scott
Unleash the Power of Vulnerability
"I have never heard a person speak with such vulnerability at a business conference as you just were." Really? Moi? My presentation at a national conference of financial and philanthropic professionals carried the title, "What Was and What Will Be: A Client in Transition." I presented case studies, mine included, to illustrate the best and worst practices of advisors' vis-a-vis the retention of clients. The audience learned that while some professionals recognized I was as much of their client as my then-husband, others dismissed me as "the wife of the client." The retelling of my experiences brought audible gasps from the audience. My frame of reference was, "I'm here to tell these people what it is like on the client-side of the table," and if I was going to share those stories, I need to tell the truth — you couldn't make up some of these experiences.
"I have never heard a person speak with such vulnerability at a business conference as you just were." Really? Moi? My presentation at a national conference of financial and philanthropic professionals carried the title, "What Was and What Will Be: A Client in Transition." I presented case studies, mine included, to illustrate the best and worst practices of advisors' vis-a-vis the retention of clients. The audience learned that while some professionals recognized I was as much of their client as my then-husband, others dismissed me as "the wife of the client." The retelling of my experiences brought audible gasps from the audience. My frame of reference was, "I'm here to tell these people what it is like on the client-side of the table," and if I was going to share those stories, I need to tell the truth — you couldn't make up some of these experiences.
When many people echoed the vulnerability aspect of my speech, I was dumbfounded and asked a friend precisely what that meant. She expounded, "You talked about not just what happened to you, but how it felt. You voiced what was going on, intellectually and emotionally." The view that I am unguarded is a disconnect because my perspective is that I am sharing my truth. It is my nature to include emotions in the equation, so I didn't think this was anything new or unordinary.
I want to know how people feel, and I assume everyone is like that. In jest, one of my friends introduces me, "This is my friend, Emily. Don't ask her how she is; she'll tell you," For the record, when I ask, "How are you?" I follow it with "That's a real question."
I have come to understand that not everyone comes to vulnerability easily. Many people mask their emotions — especially when talking about their feelings regarding their wealth because it is more comfortable, more conforming, and less open to judgment. (factoid: People would rather talk about sex with their children than talk about money).
"The problem is...that you cannot selectively numb those hard feelings without numbing the other effects and emotions. When we numb those, we numb joy, numb gratitude, numb happiness, and then we are miserable and are looking for purpose and meaning." -Brene Brown
The realization that my inherent superpower, of being vulnerable, led me to a personal and professional transformation. I'm here to tell you there is power in being vulnerable.
Having been both the client and the professional, I know that vulnerability is at the crux of people's challenges. Many people don't know how to address their emotional turmoil around their wealth. Clients don't readily share their emotional sensitivities regarding their wealth or estate plan with their lawyers and advisors, which causes dilemmas or issues for these professionals. Shame and fear are what keep many people from sharing their stories.
Being Vulnerable Means Being Open to Possibilities
An investment manager referred me to his clients, a couple, who were continually battling about their financial needs and wants. After asking each of them about the state of their marriage, what they trusted and liked about each other, we established that their intentions were loving. I clarified that our conversations would occur in a safe space to encourage each of them to let down their guard. The notion of someone hearing you, alone, is a great place to start. Each of them completed my worksheets to define their individual money story and share it only with me. By detailing your money story and saying it out loud, a person can feel acceptance and understanding. When we were all back together, the couple shared their stories. By sharing, they were asking one another for recognition — to listen with empathy and without judgment. We then went over the similarities and differences with both of their stories, acknowledging the source of one another's emotions around their finances, taking down the barriers that stood between them, and reframing the conversation to one of recognizing different perspectives, options, and compromise.
Vulnerability Brings Resolution
I have come to appreciate that hiding from one's truth is more painful than accepting it. A client, anxious about his legacy and feeling emotionally misaligned with his estate plan, came to me to discuss possible revisions. Chief among his concerns was his adult children's futures, and what might transpire upon his passing. He had children with two different women with dissimilar financial capabilities. He realized that the two sets of children would have different inheritances on the maternal side, and he was not sure how to reconcile this fact in his plan. In his plan, he wanted each child to feel equally loved by him and not equate his love with the monetary inheritance they would receive from him.
In a review of the information he had shared, the questions he pondered, and the gaps between what existed and his feelings, it was evident that he wasn't fully sharing his truth. Our conversations were the perfect opportunities for him to open up about his thoughts and feelings about his legacy. We role-played the dialogues that he could have with his family to gain further clarity. He reported back that each conversation was one of the most meaningful, loving, and informative conversations he has ever had with his children.
From there, we were able to document the changes for his estate lawyer to facilitate the revisions needed in his estate plan.
How to Unleash the Power of Vulnerability
Recognize that your need to protect yourself is limiting you. When we know we are about to be judged, we give the least personal information because we believe we are reducing possible ammunition for others to use. How can you discover the power of vulnerability?
1. Appreciate the journey you are about to take.
The information you will learn about yourself now will enable you to move on. The fear of the unknown is the worst of it. Owning part of the outcome is vital. Vulnerability isn't happening to you; you are part of the solution and choosing to be vulnerable.
2. Know your audience.
There is space and opportunity to offer your truth. It would help if you appreciate your audience and how much they can take in and how much you can take with their reaction. By knowing your audience, you are no longer hiding when you share. Like wearing a coat in winter and walking out into the cold, you are insulated and prepared for what you might hear.
3. Test the waters.
There is a difference between vulnerability in-the-moment versus in the past. Present and past emotions are on different levels, with the former carrying a more significant sting. Tell a story from your past. You will have fewer feelings about it because it has already happened. By sharing, you will get a sense of whether someone hears what you have to say. Ask yourself, why do you want to share this information? What do you want the outcome to be? Sharing a story can help teach you adaptability and resilience. It will help to reframe your vulnerability.
4. Bring on the power.
The fear of 'I'm not good enough' can be top of mind, opening the door for doubt and fear. You have to be prepared to get an unwanted answer. Be resilient by believing in yourself in the face of a challenge. Your wellbeing is not dependent on the response. Learn to be more adaptable by embracing vulnerability, having courage, and "a willingness to do something when there are no guarantees." If people can adapt, they can resource their strengths and find power in vulnerability.
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I explain my professional foundation with the following: Vulnerability is a strength. I believe that people want to matter, be seen, and be heard. Our conversations are confidential and free of judgment. I also come to the conversation curious, which allows me to listen differently and more deeply. This core philosophy encourages trust, which opens the door to a far more emotional conversation about money — where the magic of vulnerability transpires and eventually leads to clarity and peace of mind.
Identifying Your Emotions Around Your Money Can Bring You Peace
For many people, when the pandemic and shelter in place dramatically changed our personal and professional lives, their general anxieties about financial security shot to the sky. As someone who has "bag lady syndrome," I was surprised that I didn't crawl under my bed and assume a fetal position. The hypothetical scenario of the world coming to an end was something I imagined for years. But I didn't hide, and I will circle back to why in a few paragraphs.
The reality is that no one can predict when the economy will rebound, and very few, if any, are suggesting anytime soon. For now, people will, understandably so, continue to be worried about their financial future.
For many people, when the pandemic and shelter in place dramatically changed our personal and professional lives, their general anxieties about financial security shot to the sky. As someone who has "bag lady syndrome," I was surprised that I didn't crawl under my bed and assume a fetal position. The hypothetical scenario of the world coming to an end was something I imagined for years. But I didn't hide, and I will circle back to why in a few paragraphs.
The reality is that no one can predict when the economy will rebound, and very few, if any, are suggesting anytime soon. For now, people will, understandably so, continue to be worried about their financial future.
The subject of money and anxiety is so topical that the New York Times writer, Paul Sullivan, recently wrote about people turning to financial therapists for help. He states, "financial therapists have advanced degrees in psychology or clinical social work." He neglected to mention the few of us who, with a financial services background, empathic listening skills, and practical experience, have already unearthed the value of blending the technical and the human side of money — that doing so is an act of financial therapy in itself.
The human side of money is a relevant topic every single day.
My work with clients to identify their emotional relationship as it relates to their money and their future has confirmed my perspective that wealth is profoundly personal and carries a complex set of feelings and thoughts. By working together to uncover the client's money stories, I can guide my clients, define objectives, navigate challenges, set goals, and help them to feel better about their financial future. For those clients in personal relationships, through learning about their own and each other's money narratives, communications are enhanced as the recognition of differences and similarities come to light. This is especially true now, as we live in such a heightened state of vulnerability, unknown, and concern.
The participants in "Your Money Story" workshops and seminars that I conduct review their backgrounds with the lens focused on implicit and explicit messages from childhood to adulthood. Moving from past to present, the revelations of how those earlier messages manifest into beliefs, thoughts, and actions surface. With that new-found information, each cohort member can reframe their money attitudes and perceptions to create a plan that resonates with who they are.
As promised, the big reveal as to why I am still standing versus curled up under a rock is because I know my money story. I can tell you firsthand that it's a liberating process to have gone through. I am aware of why I have bag lady syndrome because of the messages I received as a child of a refugee father, a depression-era mother, and of their failed marriage, which dramatically changed my mother's financial situation. I appreciate that the need to understand and protect my financial resources caused me to be very risk-aware — aware being the operative word — which, in turn, caused me to ask many questions for every investment my ex-husband wanted to make. I do admit I am curious about almost everything and frequently want more information.
Knowing my money story lowered the influence my bag lady syndrome has in my life; she is now only a member of my internal committee, not the chairperson. My recognition of my triggers and fears moved me to calmly call my financial advisor and ask for a cash reserve with a longer time horizon. This move enabled me to continue to focus on what is important to me; acts of service, working with clients, being a loving partner, friend, and caretaker. This mind shift was such a dramatic departure from what she and I expected from me, that I joked with her that my measured response might have been too shocking for her. Read my money story here.
"The universe is made of stories, not of atoms." – Muriel Rukeyser
Our money story is an emotional expression. We all have a money story that influences our beliefs and the choices we make. What we can't recognize, we can't change. Now is an ideal time to put your money story into perspective, to identify what is important to you as it relates to your assets, and to put your money story to work for you. It is essential that you know it to have the connectivity between your vision, values, and money.
Winter Solstice Thoughts
Winter Solstice and its message of reflection and renewal ended today. I posted each day for the 4 days…what follows is the collection of the 4 brief essays:
According to Forever Conscious, “The winter solstice celebrates the longest hours of darkness or the rebirth of the sun and is believed to hold powerful energy for regeneration, renewal, and self-reflection…
The winter solstice is a time of quiet energy, where you get the opportunity to look within yourself and focus on what you want and need. It’s a time to set goals and intentions for the coming year, to examine and let go of our past, and to make changes within ourselves. The solstice is essentially tied to personal awakening.
Winter Solstice and its message of reflection and renewal ended today. I posted each day for the 4 days…what follows is the collection of the 4 brief essays:
WINTER SOLSTICE: Day One
According to Forever Conscious, “The winter solstice celebrates the longest hours of darkness or the rebirth of the sun and is believed to hold powerful energy for regeneration, renewal, and self-reflection. In Pagan times the winter solstice was referred to as Yule and was a celebration of the Goddess (Moon) energy. It was believed that on this day, the moon would give birth to the sun.”
The winter solstice is a time of quiet energy, where you get the opportunity to look within yourself and focus on what you want and need. It’s a time to set goals and intentions for the coming year, to examine and let go of our past, and to make changes within ourselves. The solstice is essentially tied to personal awakening.
Thus the journey continues with this as the next step…and my moment of self-reflection tonight? My vulnerability is more than others realize, my resiliency is more than I realize…
WINTER SOLSTICE: Day Two
Reflection…the many layers of each of our lives and how they are constantly changing…as the saying, “you can’t be in the same river twice (for the water is constantly moving)”…what layers do we reveal to ourselves and what layers do we reveal to others…willingly or not? Are we daring to peel back the layers as they get more sensitive, more vulnerable, more scarily unknown? Do we put the outer layers back on for safety, for defense, for blissful ignorance?
And…are you open to asking, “what layers serve me well — even if the service is not of a positive nature, how am I being served? And does this layer makes sense to keep or is it time for gratitude followed by removal to the past lives/experience compost bin?
How does renewal come without shedding the layers that prevent the new skin from breathing air…what am I willing to leave behind in order to move forward?
WINTER SOLSTICE: Day Three
Looking forward — what do I see? Clarity? Vagueness? Are the images defined, a blur, or something in-between?
Looking forward — what do I feel? Fear? Excitement? Angst?
Can I follow my mantra of coming to the conversation curious? Can fear of the unknown be replaced by a wonderment for the unknown? YES. A resounding YES.
“Rejections will redirect you to more exciting roads. When you think your life is falling apart, it’s usually falling together in disguise. Your search will throw you on journeys you never would have dreamt of, in your mind and in the world.” -Charlotte Ericksson
WINTER SOLSTICE: Last Day
As the winter solstice ends, we are encouraged to seek renewal, experience birth/rebirth, move on with our thoughts, our revelations, our desires. What wisdom have you found in that deep vessel that is your inner being? What more are you wanting to explore? The barriers to your dreams, intentions, and goals are the ones you allow to enter your core.
Buddha says, “Three things cannot be hidden for long, the sun, the moon, and the truth.” What is your truth? How do you want to show up in the world?
“rise
said the moon
and the new day came” ― Rupi Kaur
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Photos Credit: Emily Scott
Not Temporary and Not Shelter
Last month, I traveled to El Paso (Texas) and Juarez (Mexico) to bear witness to the humanitarian crisis that continues to unfold and to volunteer with respite centers helping the migrants and asylum seekers.
When we hear of a child in a juvenile detention center, we wonder what was their crime — what did he/she do to be placed in detention? Right now, there are nearly 14,000 children in detention centers and shelters throughout this nation for crimes they did not commit. Either the children came to the United States with their parents who are legally seeking asylum and refuge from their homeland (which is not a crime) or were sent here for safety by loving and fearful parents. They did nothing wrong. Nor did their parents.
Last month, I traveled to El Paso (Texas) and Juarez (Mexico) to bear witness to the humanitarian crisis that continues to unfold and to volunteer with respite centers helping the migrants and asylum seekers.
When we hear of a child in a juvenile detention center, we wonder what was their crime — what did he/she do to be placed in detention? Right now, there are nearly 14,000 children in detention centers and shelters throughout this nation for crimes they did not commit. Either the children came to the United States with their parents who are legally seeking asylum and refuge from their homeland (which is not a crime) or were sent here for safety by loving and fearful parents. They did nothing wrong. Nor did their parents.
Not fake news. How I wish it was.
One of these facilities is in Tornillo Texas. Tornillo is in the middle of nowhere and far from residential or industrial areas so Americans don’t have to see it in their daily lives. As there is no public transport to Tornillo, unless you can afford your own car or a hired car, you cannot get (or leave) there.
On October 27th, we attended a peaceful protest rally outside the Tornillo confinements.
Our government calls it a tent city or a camp. I went to summer camp. This is not a camp. This is a prison for innocent children. Tornillo was deemed a temporary shelter for only 30 days for a few hundred children. That is a lie. It has been operational for far longer and it has grown five-fold in size, now able to hold thousands of children indefinitely. Which it does.
How do the children get here? Those in the know, those who have not blindly turned this page of our history and who have borne witness have described the trucks of children coming in the night. From where do they come?
Ashley (a self-proclaimed Radical Social Worker) writes, “Children are taken in the middle of the night from licensed facilities and foster homes with operational and child welfare guidelines including education and adequate access to legal assistance, and moved to the tent city in Tornillo, with very little oversight, and little to no access to education and legal assistance. We have a situation where what was intended to be a shelter for a few hundred unaccompanied children to be operational for 30 days, is now a child prison, with little oversight and indefinite sentences.”
When we arrive, we are told that we cannot visit inside the facility. We are told that ICE is being “protective of their privacy.” That is fake news. How easy it is to dismiss nameless and faceless children. How easy to move on to the next topic of the day. Not so easy when you see sobbing children with fear in their eyes. Our tears shed as we thought of the children. Although we could not see them behind the stone and barbed wire walls, we knew the loneliness and despair and thus, the anguish and cruelty they were experiencing as we rallied to reunite and free their families.
The same language and the same tactics were used by the Nazis. Moving people in the middle of the night. Mothers being told that their children were being taken to get showers. Building their factories for human obliteration far from the public eye. Calling these buildings simply “camps.” The list goes on. My father’s family in Czechoslovakia never thought it could happen to them. Yet it did. We know it did. This is not fake news. How I wish it was.
If I am not reaching your heart with this destruction of humanity in the making, then perhaps I can reach your wallet. Tornillo costs the taxpayers/government approximately $100 million a month to run. Certainly, a significant portion of the cost is for personnel. Other costs include water trucks brought in repeatedly during the day to provide clean water and take the dirty water out. Electricity is insufficiently provided by generators. The great businessman that Agent Orange is (now that’s fake news) advocates that this is a scalable model for immigrant detention. $100 million monthly for 1 single, make-shift “temporary” facility.
The current administration created this humanitarian crisis of unaccompanied, entirely vulnerable migrant children through unlawful and forced family separation. There are confirmed abuses and even more allegations. We are talking about innocent children…the scars — emotional, mental, physical — are unfathomable and yet they must be owned by all of us who allow this to happen.
It is happening yet again. I was brought up with the mantra, “Never forget, never let it happen again.” This I was told as I learned about the murders of my paternal family at Nazi concentration camps. As I said in the Congo, as I said in Lesvos, Greece, as I said when I bore witness and volunteered in other parts of the world, it is happening again. So why the silence? And it is happening not on other continents, not in other countries; it is happening right here on American soil, in our own country.
How many times has this happened in the short time our country has been in existence? We have discriminated against people of color since our nation’s beginning. As other examples, we attacked the Native Americans (completely decimating their way of life), the Catholics, the Irish, the Italians, the Japanese (forcing hundreds of thousands living in the U.S. into internment camps), then the Jews, then the Muslims, and now people of the Americas from the south seeking asylum here.
Who is next? Your group? Will you then scream into the wind, “This is not fake news?”
How you can help
Volatility is Back
“Volatility is back,” a Portfolio Manager from First Fiduciary Trust declared at a business lunch last week. She, and the subsequent panel speakers, were talking about the recent plunges and surges in the stock market. After more than a year of rising stock prices and very low (if any) volatility in the market, the last couple of weeks have proven that those calm waters may be a thing of the past. Uncertainty once again rules the market, and therefore our financial wellbeing.
“Volatility is back,” a Portfolio Manager from First Fiduciary Trust declared at a business lunch last week. She and the subsequent panel speakers were talking about the recent plunges and surges in the stock market. After more than a year of rising stock prices and very low (if any) volatility in the market, the last couple of weeks have proven that those calm waters may be a thing of the past. Uncertainty once again rules the market, and therefore our financial wellbeing.
Normally, the market fluctuations and the declaration of rising volatility would send me into an emotional tailspin. My bag lady syndrome would take over my entire being, panic would set in, and I’d run for cover (under the sheets). Weird that I’ve been calm. Odd that I haven’t thought about converting all of my holdings to cash and then stashing the bills under my mattress. Surprising that, in response, I haven’t sold my designer clothing, the artwork on my walls, the walls themselves. Even a recent date told me about his stock selling frenzy (before the markets rebounded), and how nervous he is about the markets. I assured him that this was a blip on the radar screen; I told him not to panic. I lectured about how the media is creating an artificial panic by focusing on the point drop rather than the percentage drop (minimal) in the stock market. I added that the fundamentals remained sound and the economy was not in a freefall. I can’t begin to describe how unusual my reaction is for me. I’m actually amazed that my portfolio manager didn’t call me to ask why I didn’t call her; as she knows how low my risk tolerance is.
Am I delusional? Have I drunk too much of the “Investing-is-a-good-thing” Kool-Aid? Am I in shock? Am I in denial?
No, no, no and no.
Four years ago, when I became a divorced woman, I reexamined what was important to me from a financial perspective. I had to as, suddenly, my life was dependent on “my” money, not “our” money, which, just in case it is not abundantly obvious, is an infinitely smaller pot. Taking pen to paper, I wrote in caps and in bold: FINANCIAL SECURITY AND PEACE OF MIND. I created every possible QuickBooks report that would reflect my financial portfolio. I then constructed an annual budget I could likely afford. I took all this information to a financial planner and said, “How long will this last, assuming a very low return on my investments and this level of spending? AND, read my top line carefully, as I am serious about my financial security and peace of mind.”
We argued about the low return I insisted she use, as she thought it was way too low. I explained to her that I needed, on an emotional basis, to look at a potential worst-case scenario. If I was financially secure in that illustration, I would be even more secure in a higher returns situation. NOTE: Okay, there are worst cases – another Depression, Armageddon, nuclear war, etc. I can't even go there because even if I were to squirrel all my dollars under my bed, that would get me nowhere in those devastations. Even my Bag Lady can’t go there.
According to her prediction, I was good to go until sometime in my 90’s. Okay, I thought, I’m prepared. I’m prepared because I’ve put my affairs in order from the vantage points of the intellectual and emotional sides of my money. And, as I used a low rate of return in the predictive model of my finances/life, when the market volatility recently returned, I was able to go back to my report and find comfort in that ‘security blanket.’
That was all well and good until last year when I suddenly had several unexpected expenses come my way, including the new tax law, which increased my annual costs by 50%. So much for my budget. My knee-jerk reaction? Sell my home, take money off the table in my illiquid real estate investment, improve my annual cash flow, and move into a studio apartment. This makes perfect sense considering my bag lady syndrome, so, to the real estate section, I went in search of a tiny place I could afford.
But here’s the deal; I love my home, it’s my sanctuary, it’s the sanctuary of others as well, and, yes, while it is only property, it is only a ‘thing’, I really didn’t want to leave it just yet.
My next reaction? Go back to the budget. The filtering question: What can be taken away?
This was reality time, people. I had to own up to my expenditures. What did I have to spend each month on necessities? What did I want to spend on various luxuries? What was need vs. want? Not only did I examine my living expenses, I paid close attention to services I was outsourcing. What was I capable of doing myself, and what did I need (or want) to pay others to do for me?
Case in point: I pay a professional portfolio manager a lot of money to recommend and manage my investments. I have an MBA; I worked on Wall Street; and I understand the markets, asset allocation, and investment theory. I’ve not only invested my own money, I invested other people’s money as well.
Here’s what I learned: I’m horrible when it comes to my own investing. All my objectivity is overpowered by my emotions. Put a little pressure on me and the panicked bag lady comes out in full force. I once said, “My version of asset allocation is to put all your money under several mattresses, not just one.” The people in the room--this I said during a quarterly review meeting with my ex-husband and our financial managers--laughed…I was only semi-kidding.
Could I save money investing my own money? Perhaps. This assumes that my intellectual capability could win over my risk-averse/financial security fear incapacity. I am aware of the difference between risk (“known unknowns”) and uncertainty (“unknown unknowns”) which hinders my investing clarity. This also assumes that my life wouldn’t be utterly consumed 24/7 by my watching the markets like a hawk. Do I really want to watch CNN 24/7, a station I avoid like the plague? Do I want to bet my PEACE OF MIND on being better than the professionals; who watch/research/model investments for a living? No and no.
And this is where telling the truth to yourself is vitally important. This is where the judgment of others falls short.
My clients and I discuss their assets from these vantage points: values, priorities, fears, wants, and needs. The acceptance of what you have, of what you are dealing with, from an all-inclusive perspective. My premise is that when we open to a broader picture, we are more likely to embrace our decisions.
This is why I haven’t panicked…yet. I know me. If the markets continue to roller-coaster (which I never liked riding even as a kid), I know I will have all sorts of reactions and probably few will be as calm as what I am experiencing now. After all, my portfolio manager is on speed dial.